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RELATIONSHIP SALES OPERATIONS CONSULTANT

R480 000 - R600 000
2018•06•28
GP, JOHANNESBURG

Relationship Sales Operations Consultant position is for a short term contract and is a great opportunity for a newly qualified CA to gain exposure to an internal operational sales role. Managing relationships, overseeing sales operations, sales revenue reporting and other responsibilities.

DUTIES & RESPONSIBILITIES

Job Objective: The Relationship Sales Operations Consultant enables the Relationship Sales function to achieve its outcomes by overseeing day-to-day operations and focusing on the commercial interests of the business.

  • Coordinating and supporting presales solutioning
    • Maintaining and updating of all internal sales systems (Sharepoint, MS Dynamics, Trello internal system MyWorkLife), sales processes, and sales documentation
      • Initiation and drafting of Client contractual documentation (including MSA, NDA, proposals and contracts)
        • Initiate costings
          • Commercial and Contractual Risk - Identifying, tracking, mitigating, managing through others, escalating and reporting weekly and / or as often as possible
            • Sales Revenue Reporting - Gathering and compiling the sales data, analysing and reporting this weekly. Engaging with client account managers, influencing, challenging in order to maximise utilisation and profitability.
              • Client Procurement Relationships - Supporting Sales Teams with key Procurement relationships to ensure familiarity with each client’s approvals process and ability to navigate approvals through the process quickly
                • Performing Relationship Support tasks as and when they arise, including coaching / training, billing and invoicing follow ups, rates negotiation preparation, costing models, etc.
                  • Setting priorities, managing a variety of job responsibilities with effective organisational skills, and working within deadlines
                  Main Responsibilities: This Portfolio will entail end to end management of the Relationship Sales Commercial Process across key BSG accounts. The Relationship Sales Consultant is required to utilize his/her knowledge of overall l business and commerce to manage and guide presales activities, client solutioning, contracting through to post sale activities:
                  • Support and advise on presales solutioning;
                    • Support with pricing of consulting services;
                      • Oversee all documentation relative to client contracting;
                        • Initiate and draft commercial contracts in line with Company standards;
                          • Communicates with parties in a contract so that all understand the terms, particularly a contract's financial aspects;
                            • Identify, mitigate, manage and report potential and existing commercial risks;
                              • Understand, manage, analyse, influence and report contracted sales revenue;
                                • Communicate, negotiate and influence internal / and or external stakeholders;
                                  • Coaches employees on best practices for managing contract issues and handling daily issues and tasks;
                                    • Maintain overall responsibility for systems, processes, procedures, material and administration relevant to the relationship sales support function and continuously work to improve these.
                                      • Eighty percent of work is done through self, and 20% involves driving outcomes/ actions through others.

                                      REQUIREMENTS

                                      Knowledge

                                      • Newly qualified CA(SA)
                                      • General business knowledge and understanding
                                      • Client relationship management knowledge
                                      • Communication skills
                                      • Commercial management knowledge and understanding
                                      • Microsoft Office (Excel, Word and PowerPoint - good skills)
                                      • Microsoft Excel
                                      • Commercial risk management and revenue reporting
                                      • Set priorities, manage a diversity of job responsibilities with effective organizational skills, and work within deadlines


                                      Skills & Abilities:

                                      • Good client liaison and relationship management skills, i.e. excellent communication and interpersonal skills, articulate, good telephone and face-to-face etiquette.
                                      • Ability to influence others.
                                      • Excellent time management & priority setting skills.
                                      • Ability to draft initial commercial documents based on detail provided by Delivery and/or DO.
                                      • Ability to compile business related communication, i.e. presentations, reports, documentation and detailed email communication.
                                      • Ability to respond to ad hoc requests to support Relationship Sales team and DO’s.
                                      • Ability to identify, mitigate and manage risks in the sales process.
                                      • Proactive in terms of identifying and escalating / mitigating commercial risks


                                      Key Performance Areas:

                                      • Commercial Engagement Frameworks;
                                      • Commercial Risk Management;
                                      • Sales Revenue Reporting;
                                      • Internal and External Relationship Building;
                                      • Ad Hoc Relationship Sales Internal Initiatives and Support Tasks


                                      Values:

                                      • Openness (relationships, information)
                                      • Collaboration (in teams, with clients)
                                      • Practical Focus (plans, solutions, technical problem solving)
                                      • Delivery Focus (value, excellence)
                                      • Empathy (clients, staff)


                                      Personality attributes:

                                      • Professional
                                      • Assertive
                                      • Resilient
                                      • Approachable
                                      • Good communicator
                                      • Proactive
                                      • Willing & helpful



                                      Behavioural Attributes:

                                      • Able to work well under pressure
                                      • Holds self-accountable
                                      • Organised
                                      • Reliable
                                      • Delivery focussed
                                      • Quality driven
                                      • Trustworthy (open & honest)


                                       

                                      CONTACT US

                                      Ashleigh
                                      0764310123

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