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SENIOR COLLECTIONS AND CREDIT RISK ANALYST

FINANCIAL SERVICES
800000
2018•05•02
GP, MIDRAND

To contribute (through data and process analyses) to ensuring that the most profitable and sustainable collections strategies are in place and to ensuring predictable collections results as evidenced in the impairment line, Non-Performing Loans metrics, cash collected and other credit metrics. Ensure that all governance surrounding changes to collections policy and business rules are adhered to. Responsible for defining best practice in the collections
environment.

DUTIES & RESPONSIBILITIES

Analyse contemplated changes to business rules and collections strategy and review the performance of current practices vs. expectation to inform credit committee decisions

  • Ensuring governance around changes to policy and business rules maintained in accordance with the governance structure, across the credit life cycle
    • Formal and informal dissemination of collections strategy and changes
      • Contribute to setting monthly measures and associated targets in context of the collections strategy
        • At minimum quarterly reviews of actual vs. expected performance of all strategies and scorecard, with a specific focus on the collections operation
          • Contribute to the clear communication on collections performance and issues relative to trends and expectation by way of the collections deck
          Ensure variances to the expected business results are reported, reviewed, fully understood and used to enhance strategies
          • Contribute to the setting of all budgeted and forecasted collections based business results
            • Reporting on variance between actual and expected collections results in context of the forecast and
              • business rules
                • Reporting on variance between actual and expected collections performance
                  • Ensure feedback into credit strategy development and communication process
                  Ensure variances to the expected profitability result are fully understood and used to enhance collections strategies and new business strategies
                  • Sign-off on all budgeted and forecasted collections numbers and other success measures based on
                    • independent analysis
                      • Reporting on variance between actual and expected Collections results
                        • Ensure feedback into credit strategy development and communication process
                          • Reporting on key risk measures controllable from and collections perspective
                          Ensure changes to collections strategies are understood by and implementable within the responsible operations
                          • Ensure all strategy changes reflected in the collections policy and business rules per the change governance surrounding these
                            • All strategy changes are practically implementable within the relevant operation, with special reference to Collections, by way of testing line manager understanding, and system and process constraints
                              • Recommending changes in operations required to give the capability to implement desired strategies
                                • Regular informal follow-up post changes
                                Continuous research into and the creation of opportunities to improve the collections result
                                • Research in alternative collections measures/ decision keys to further our understanding of collections behaviour by way of statistical or other analysis
                                  • Champion challenger regimens to confirm hypothesis and enhance insight
                                    • Research new collections technologies
                                    May be required to make presentations at Credit Committee meetings Forecast strategies around Treating Customers Fairly (TCF) principles

                                    REQUIREMENTS

                                    • Relevant Honours Degree (with a statistical background as an advantage)
                                    • Masters (advantageous)
                                    • 5 - 8 years’ experience in a collections and/or credit risk environment
                                    • SAS / R (preferable)

                                     

                                    CONTACT US

                                    Albina
                                    0101001550

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